• 50 photos result approximately in a 6 to 8 minute production.
• 100 photos result approximately in a 8 to 12 minute production.
• 150 photos can be 12 to 14 minutes long.
• 500 photos…more than an hour
• 1000 photos…two hours
What size pictures can I send?
We can work with any size pictures up to 8x10's
Can I scan the pictures myself and send
them to you?
You sure can! In fact we offer a 20% discount off of each
package for pictures that are already scanned. You may scan them
and burn them to a CD and mail it to us.
If you are scanning the photos yourself, please
keep the following in mind. The higher the resolution, the better
your photos will look on the screen, so up to 300 pixels/inch is
great. Unfortunately, less than 100 pixels/inch will result in a
very grainy picture. You need the save the images as JPEGS, please
give them an identifying name or number.
Can I send photos to you still in their
frames or scrapbooks?
Please remove photos from the frames or scrapbooks prior to sending
to us.
Will you digitally crop my photos?
Typically we will not crop each of the photos unless it
makes for a better viewing experience
How should I choose the order for my photos?
We will prepare your project in the exact order that you send the
photos to us. You can choose to organize them in different ways.
For wedding Slide Shows, most people will show
pictures of the groom growing up, pictures of the bride growing
up, and then pictures of them together.
For other pictures you could organize:
1. Chronologically, for example: baby pictures, childhood pictures,
high school, college, dating.
2. By theme eg: eating, moving, vacationing, Mother's side of the
family, Father's side of the family, cars he has owned, fancy dresses
she has worn etc
How should I choose my start and end photos?
Make these your very best shots, as often they will appear in the
screen the longest, or will have titles overlaid on them.
I'm worried about sending my photos, how
do I know you will return my photos in the same condition as you
received them?
We can understand why you would be worried, because we know how
important your photos are. It's because we know how irreplaceable
photos and the memories they evoke are that we treat your photos
as if they are our own. To this day, we have never damaged or lost
any photo entrusted to us. We guarantee your photos will be returned
to you in the same condition as we received them, unless something
catastrophic happens that is out of our control.
To put you further at ease, we employ all manner
of precautions in our studios to protect your photos (including
no liquids or food allowed in the work room). Due to the shipping
process being totally outside our control, we do need to ask you
to sign a waiver on our order form that absolves us of any responsibility
for your materials during the shipping process.
How should I protect my photos while they're
in transit?
Package your photos well using hard cardboard on all sides to provide
a solid shell for your photos. We also recommend you use a plastic
Ziploc bag to contain each section of photographs to protect them
from any spillage during the delivery process.
Do I need to watch the DVD on a computer
only?
No, the DVD that we create can be watched with a set-top
DVD player or a computer equiped with a DVD-ROM drive. All you need
to do is to insert the DVD disk into the DVD player and play to
watch on the TV.
Do I have to manually forward the slides?
No, once you press play button on your DVD player, the
slides will move through on their own.
Can I create sections in a DVD so I can
watch selected sections?
Yes, we can create a menu that points to individual sections
of the DVD. You can select the section that you want to watch, and
play to watch it.
Can my old black and white photographs
be transferred to DVD?
Certainly! We advise transfering as many of your old photographs
to DVD to digitally archive them.
Will you return my photographs and photographs?
Yes, your original source material (music & photos)
will be returned to you with your order.
I have some specific questions that I
want answered. How can I go about it?
You can email us, or call us and we will be glad to
answer all your questions.
How long will it take you to complete
my project?
Our typical turn around time is 30 days.
How do I send in my photos and music?
Detailed information about submitting your materials can
be found here: Order
Information.
What if I don't organize my materials?
Please try and organize your material before you send them
as it will make for the best slide show. Only you know the order
you'd like the photos shown. However, if you don't organize them,
we'll try our best and generally will put them in chronological
order.
Can’t I create my own DVD Slideshows at home?
Yes. Many people are interested in the art of home based videography
and digital imaging. Most new computers today come with rudimentary
tools that are capable of creating a digital video production of
some type. However to produce the quality of production that you
will receive from us, you would need to invest a lot of time and
expense that you may not wish to undertake.
What if my DVD doesn't play?
On average 98% of all players will play back our DVDs.
You can check to see if your DVD player will support DVD-R at the
www.vcdhelp.com web site. If your DVD does not play we will do everything
we can to give you a solution that will work.
Will you keep a copy of my DVD?
We will keep the master of your DVD on file for 1 year,
for purposes of reordering unless you specify that we don’t.
What about Photo Retouching?
We will do some minor photo retouching of digital images
to enhance the DVD Photographs experience. This will include color
correction, cropping, straightening, red-eye correction and enhancing
the detail and lighting when needed. This will be done as part of
the service to insure that your DVD Slideshow is a truly moving experience.
Can you work from negatives or slides
as well as photographs?
Yes. We can work from any type of photographic materials
such as prints, negatives or slides. We can also use other types
of paper media that can be digitized on our flatbed scanners. This
would include items such as announcements, newspaper articles, brochures,
flyers, ticket stubs, cards and letters, licenses or just about
anything you can imagine.
Can I order additional copies of my video?
Yes. At the time of purchase you can order additional copies
of the DVD We will also keep products on file for 1 year and you
may reorder
any time during that period. The cost for additional
DVD's is just $15.00
Can I add voice messages to the video
production?
Yes. You will need to provide us with the recording and
instructions on how to use the recording. You can provide us this
recording in any format that you like (CD, Audio Tape, .MP3, .WAV).
Please contact us for additional information if you would like to
do this.
